English lit major turned trade group CEO embraced innovations like micro markets and electronic payments.
Read MoreCuts to federal grants and potential impact of tariffs could threaten growth; alternative sources of revenue will be necessary.
Read MoreASH, GEO boost funding to members; AIP provides forum and increases news flow.
Read MoreThe days of five-year strategic plans are over; experts advise frequently revisiting goals — documents should be tools, not constraints.
Read MorePritesh Patel succeeds Susan M. Jacques as president and CEO of the Gemological Institute of America, effective Aug. 4.
Read MoreJennifer Abril named president and CEO of the American Cleaning Institute, effective Aug. 11.
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