A year of firsts

Taking the helm is a big step in normal times; trying to stay on course through COVID-19, racial strife is more than anyone expected.

New certificate courses provide pandemic-related training

Associations have launched online programs, sometimes in a matter of weeks, to supply industry-wide education on safety and best practices. People that complete the course and pass an exam typically get a certificate, and workplaces often receive signage and logos to demonstrate to staff and customers their commitment to preventing the spread of COVID-19.