When the meningitis crisis hit, IACP had a six-page crisis communication plan at the ready. Such preparation can improve an association's chances of surviving a crisis intact, or at least limiting damage. To help with crisis preparation, the crisis management practice (Jim Moorhead, co-chair) at Steptoe & Johnson LLP, has a series of questions association leaders may ask before a problem explodes. Does your association have an early warning system for detecting and analyzing potential crises when they are still just problems? Are there remaining vulnerabilities from the association's most recent risk assessment that have not yet been addressed? Have you talked to… Read More