When Tori Miller Liu stepped up to lead the Association for Intelligent Information Management (AIIM) in late 2022, she had held a high-level leadership role before but never been a CEO. Entering a new setting with unique responsibilities presented a learning curve. Liu also realized the organization was facing the growing pains of transition. She extended compassion and spent time gathering data on her new environment.“I feel like organizations are a lot like people in that they’re not going to be at their best when they’re suffering or struggling, and so I had to keep reminding myself in that first year that what I needed to be looking at was beyond the problems that were facing the… Read More