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How CEOs can manage member conflict without sacrificing trust

It’s no secret that the second Trump administration has led to turbulent times for nonprofit organizations, particularly associations and professional societies representing the scientific community. This turbulence can lead to member conflict that disrupts regular association activities or even threatens an executive’s tenure as leader.When member dissent disrupts an annual conference, CEOs have key decisions to make: whether to remove attendees, how to involve the board, who should investigate and what to say to members before distrust takes root and grows into a bigger problem.CEO Update interviewed three industry observers — a conflict resolution expert, a nonprofit… Read More