Build early trust with staff, move quickly on problem employees, boost communications skills and be clear on board/CEO roles Pomerantz It has happened to Paul Pomerantz more than once in his more-than-two-decade association executive career: staff communicating with board members behind his back—and sometimes complaining. "I had a situation in two jobs where some staff members were trying to undermine me with the elected leadership," he said. In one case, the solution was easy—the employee's conduct was so outrageous he was terminated. In the other, Pomerantz went to the board, contract in hand, to lay things on the line, though not in a threatening way. "I said, ‘I know… Read More