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How better surveys of your members promote engagement, retention

Ask the right questions, use the right tools, to discern ‘up-at-night' challenges, behaviors; Amazon gift cards are popular reward

Data drives member decision-making

Ice Bucket Challenge spreads

Neely, Fabricant dump water on their heads for chairty

Collecting information helps drive loyalty, attract public interest

Business data helps drive loyalty, decision-making, pique public interest

Happiness is … a choice of coffee flavors

Goncalves, Spain win fellowships

Recipients recieve $8,000 and are assigned mentors