Another in a recurring series for association executives who are interested in growing their organizations and their own careers Kahan On every staff survey, communication comes up short. And if you ask an association's members what their greatest beef is, it's poor communication. Yet, every CEO and leader bends over backwards to ensure that emails, websites and talking points are not only communicated, but over-communicated. So, why aren't people getting it and what can you do about it? Here's how to address the most challenging issues along with steps you can take to improve communication. 1. Don't just broadcast, engage Information overload is ubiquitous. Nobody… Read More