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What CEOs need to know about technology

Groups must rethink how IT is used to connect to members, provide value to services

March 17, 2017
By Walt Williams

Technology is a core component of many associations’ operations, yet most CEOs lack a background in computer science. What should top executives know about how their organizations can best take advantage of current tech trends?

Well, for starters, don’t view information technology staffers simply as people who fix phones and computers, said Kyle Vickers, chief staff officer for operations at the American Speech-Language-Hearing Association.