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CEO Update Events


The CEO Update LIVE event series brings leading experts together to explore topics of keen interest to association executives, from leadership issues to executive recruiting to compensation trends.

CEO Update LIVE: Diversity In Association Hiring
Recorded August 19: Watch a rebroadcast of the event

As protests erupted across the country following the killing of George Floyd, hundreds of associations released statements promoting their commitment to racial equity, but what are the next steps for enduring change? While some groups are hiring diversity and inclusion officers and conducting board and staff trainings, the community has long struggled with a lack of diversity among its most senior ranks.

Join CEO Update, CEOs and executive recruiters as we discuss what’s needed to achieve more diverse leadership and how associations can ensure they are fostering an equitable hiring and advancement environment.   



Julian Ha, Partner, Heidrick & Struggles

Michelle Mason, CEO, Association Forum

Jim Zaniello, President, Vetted Solutions

Moderated by Lynn McNutt, Editor-in-Chief, CEO Update


CEO Update LIVE: Designing office space for a new era
Recorded June 30: Watch a rebroadcast of the event

After months of working from home and strained budgets, associations are taking a critical eye to their real estate needs. Even after restrictions lift, most groups say they won’t go back to business as usual and many are considering reduced footprints and reappointed spaces with staff safety and cost savings in mind. 

Join CEO Update and thought leaders in real estate and office design as we discuss what spaces of the future will look like, how they will support a new era of work and how to transition your workspace.

Robert Ivy, CEO, American Institute of Architects
Lisa Washington, Executive Director, Design-Build Institute of America
Mindy Saffer, Managing Principal, Nonprofit Practice Group, Cresa

Moderated by Lynn McNutt, Editor-in-Chief, CEO Update


Gone Virtual: What We've Learned So Far
Recorded June 24: Watch a rebroadcast of the event

In the early days of the pandemic, some associations pivoted very quickly to transform live events to virtual and the lessons learned are already being applied. From finding the right tools and partners, to developing a program that gives attendees and exhibitors a rich, engaging experience—and return on their investment—transitioning a meeting from in-person to virtual is a challenge on many levels. But associations are getting smarter about it every day, as a growing number of groups are pulling off large-scale virtual events. 


Replay this conversation with veteran association CEOs about the do’s, don’ts and lessons learned in developing and executing online meetings.




Laura Lott, CEO, American Alliance of Museums

Tom Stenzel, CEO, United Fresh Produce Association

Bill Yanek, CEO, Connex


Member Engagement and Revenue Reinvented
Recorded May 28: Watch a rebroadcast of the event 

In the past few months, revenue streams and how associations serve members have been turned upside down. Groups have had to throw out old methods and find new ways to engage, refocus priorities and envision a future that looks very different than it did at the beginning of the year. 

In this new landscape, organizations are finding their footing, launching new initiatives and looking at revenue models with fresh eyes.  And those that will succeed are the ones that can imagine and plan for a world that doesn’t exist.



Matthew Chase, CEO, National Association of Counties
Linda Bauer Darr, CEO, American Council of Engineering Companies
Robert Voltmann, President & CEO, Transportation Intermediaries Association
Bob Weidner, President & CEO, Metals Service Center Institute  SPONSORED BY


The Return to the Office
Recorded May 13: Watch a rebroadcast of the event 

As states begin to lift stay-at-home orders, associations are carefully making plans to bring employees back to the office—and the volume of details can be overwhelming.  Groups are weighing staggered work schedules, how to handle common areas and HVAC systems, the legal ramifications of an office outbreak as well as a host of other considerations.  And many are pondering whether to bring some staff back at all and revising telework policies. 

In this webcast, we’ll discuss how associations should be planning for a return to the office and the associated health, safety, operational and employee engagement considerations.




Henry Chamberlain, CEO Building Owners and Managers Association International

Lorraine Martin, CEO, National Safety Council

Dr. Arthur Evans, CEO, American Psychological Association


The Evolution of Meetings
Recorded April 30: Watch a rebroadcast of the event

As groups develop new ways to connect with members and deliver content through virtual channels in the short term, industry leaders are turning their attention to 2021 and beyond.

Many associations are in the midst of recasting huge, complex events, taking a hard look at revenue models and forging new relationships with sponsors, exhibitors and members. And the lessons learned during this time of rapid change are altering the lens through which associations view the future, as they take a critical eye to the feasibility of in-person events, analyze potential landscapes and imagine a variety of scenarios.

In this discussion, we'll go beyond the current crisis and look at how overcoming today’s challenges will change the approach to events next year and beyond.


Barbara Lopez Kunz, CEO, Drug Information Association

Dennis Slater, CEO, Association of Equipment Manufacturers
Scott Solombrino, Executive Director, Global Business Travel Association


Adapt the workplace to thrive during telework
Recorded on Wednesday, April 2: Watch a rebroadcast of the event

In a matter of days, associations shifted to entirely remote operations. For many groups, this meant hundreds of staff suddenly working from home for the first time, along with a host of logistical, communication and management challenges. But associations are quickly finding new ways to manage staff effectively and boost morale, engagement and performance at the same time.

The discussion will focus on how this crisis can be an opportunity for every association to create more nimble, effective workplace that will help staff thrive in today’s fluid environment and support members and the mission well into the future.


Johnny Taylor, Society for Human Resource Management CEO
Pat Blake, Heart Rhythm Society CEO and ASAE Chair
Jamie Notter, Workplace Culture Expert